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How can Members update their details?

Members can update their details via their online Roosters MyAccount. Simply log in using your username (email address) and password to make the necessary changes.

Alternatively, you can phone the Sydney Roosters Membership Team on 1300 327 871 between the hours of 10am - 4pm, Monday - Friday.

How many games do Members have access to in 2022?*

TBC until 2022 NRL fixture is confirmed.

When can Members expect to receive their Membership pack and card?

Our 2022 Membership Packs are expected to begin arriving in December 2021. This will include any purchases made during or before November 2021 and any Members who are part of our MyPay Program as MyPay Members will have their Memberships automatically renewed on October 14, 2021.

Thereafter, Members should expect to receive their Membership Packs within 2 – 3 weeks of purchasing. This timeframe considers any potential delays due to COVID-19 and applies for our international Members.

If you do not receive your Membership Pack within this time, please reach out to the Membership team via email or by calling 1300 327 971.

Is the traditional ANZAC Day match included in my Membership?

After a tri-colour triumph in 2021, the traditional ANZAC Day match reverts back to a St. George Illawarra home match in 2022. This means this game is NOT included in 2022 Sydney Roosters Memberships, however, Members will receive exclusive presale access.

All Member categories will be required to purchase tickets to the game via Ticketek during a Member Exclusive period prior to tickets being made available to the General Public. 

Members will need to ensure that their contact details including phone and email are up to date so they don’t miss out of any communications.

What happens if a Member misplaces their Member card?

Member cards can be replaced in the event that a Member card is lost or stolen. A replacement fee of $20 will be applied to the Member account. Members are able to contact the Sydney Roosters Membership Team on 1300 327 871 to arrange to have a replacement card mailed to them.

What other benefits do Members receive outside of game access?

The Sydney Roosters Membership is the gift that keeps on giving with access to discounted additional match tickets, discounts on Official Sydney Roosters Merchandise and access to Club Partner offers.

Members will receive invites to Exclusive Member Events throughout the season, access to exclusive news and content, pre-sale access to State of Origin, NRL Finals and Grand Final tickets as well as a Complementary Easts Membership*.

*Limited to Members that are 18 years of age or older.

How can reserved seat Members request different seats for 2022?*

Reserved seat Members are welcome to apply for a seat change in the lead-up to the 2022 season. 

Members with a reserved seat are required to renew their Membership prior to November 30 if they wish to retain their seat from 2021. Once renewed, if a Member wishes to change their seat, they can do so by requesting via our Seat Request Form. Members must renew their Membership for 2022 in order to be considered for a seat change.

After November 30, all reserved seats that are not renewed will be released, and the Membership Team will allocate seat changes where possible. Members who request a seat change will be notified - regardless of the result.

*Note that should social distancing guidelines apply in 2022 there will be changes to the Members seating. Please click here for all information regarding our plan for the 2022 season should it be required.

Can Members purchase additional Member merchandise items?

Members are welcome to purchase additional Member’s choice items in 2022. The Member Cap and Scarf can be purchased for $30 each.

Members can purchase via their MyAccount, by contacting the Membership Team on 1300 327 871, or by visiting the Membership Marquee at any SCG home game.

What constitutes a family Membership?

The Roosters understand that not every family looks the same and will continue to provide options accordingly. A family Membership can be any variation of 2 Adult + 2 Juniors, 1 Adult + 2 Juniors, 2 Adults + 1 Junior, 1 Adult + 3 Juniors.

Members who wish to bring on additional Adults or Juniors are able to do so at the equivalent cost of their respective category.

What constitutes a concession Membership?

In order to qualify for a Sydney Roosters concession Membership, Members must hold one of the following forms of identification:

  • Pension Card (aged, single parent or disability)
  • Student Card (full-time)
  • Veterans Affairs

Seniors Cards and Healthcare Cards do not qualify as concession. The Sydney Roosters Membership Team must be notified of a Members concession card number prior to joining or renewing as a concession Member. Concession identification must also be presentable upon request at all Sydney Roosters home games in 2022.

What constitutes a junior Membership?

Junior Members are classified by anyone who is 15 years or under (born during or after 2007).

How can a Roosters Membership be bought as a gift?

It is advised when purchasing a Roosters Membership as a gift, that the person buying the Membership enters their own contact details, however, still places the Membership in the recipients' name. A series of confirmation emails will be sent upon receipt of the purchase, so if the gift is a surprise, it is best not to provide their email address.

Once the Member has received their gift and is aware of the Membership, they are able to make contact with the Membership Team on 1300 327 871 to update their contact details.

How can Members take part in State of Origin, NRL Finals and Grand Final pre-sale windows?

It is advised that all Members wishing to purchase tickets to State of Origin, NRL Finals and Grand Final during Member pre-sale windows have a valid email address attached to their account. 

When the NRL places the of the aforementioned events on sale, Club Members receive 24-48 hour pre-sale windows to purchase tickets before the general public. Members must check their emails prior to these events going on sale for their unique code to access tickets via Ticketek.

Roosters Member cards will not provide access to State of Origin, NRL Finals or Grand Final matches.

Can Members sign up their friends or family?

Members who wish to join their friends or family as Members can do so from their own MyAccount. Simply select the package of choice, proceed to check out, and supply the contact details of your friend or family member when prompted.

Reserved Seat Members can apply to have their friend or family member sit with them by contacting the Membership Team on 1300 327 871.

How do Queensland and Country & Interstate Members redeem their tickets?

Queensland and Country & Interstate Members are able to redeem tickets to their chosen game by completing the redemption forms that are sent via email from the Membership Team.

Queensland Members who wish to redeem tickets for NRL Magic Round can do so by using their Member barcode number as the password via Ticketek. This process will provide one (1) complementary Member ticket and will allow Members to purchase additional tickets. If multiple Members wish to be seated together, they can do so by using multiple barcode numbers in the one password box.

What is the Members Code of Conduct?

Whilst we recognise that barracking and supporting your Club is a vital part of the game, offensive or aggressive behaviour (including yelling and swearing when dealing with players, Club staff, agents or other NRL event staff) will not be tolerated. Club Members who consume alcohol on a match day are to do so responsibly. Drunkenness will not be tolerated.

Club Members who breach the behaviour code of conduct may face penalties including cancellation of Membership without refund. The Club endorses the NRL’s stance on vilification and has a zero-tolerance for members or supporters who abuse the opposition, opposition supporters, or referees on grounds of race, religion, gender and sexuality.

If you notice any anti-social behaviour, please report the incident to stadium security or follow any prompts that appear on-screen.